Account
Delete your account
In the app (immediately)
- Open Sessionmates and go to Profile.
- Tap Settings, scroll down and tap Delete account.
- Type DELETE to confirm.
Tip: under Settings → Export my data you can download a copy of your data first.
Without the app
If you can no longer sign in, send us a request via the contact form (topic “Privacy / delete my data”) using the email address of your account. We delete the account within 30 days and confirm it to you.
What is deleted
- Deleted: your account, profile, photos, stays and settings; upcoming sessions you were part of are cancelled.
- Kept: messages you sent stay visible to the recipients without your name (“Deleted account”), so their chat history stays complete. Reports may be kept for a limited time for safety reasons.